Returns & Exchanges
We want you to be 100% satisfied with your Skullcandy gear, which is why we offer a 30-day return policy for all products purchased directly from our website. If your audio experience isn't hitting the right notes, we'll make it right with a straightforward refund or exchange process.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your electronics in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location; we recommend keeping your tracking number handy until the return is processed.
Receive Your Refund
After our warehouse team inspects the returned gear, we will issue a full refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing